Very poor customer service. Clerk seemed to be on her cell phone a lot. We also were not given the type of room we originally booked. When we got into our first room, it smelled horribly of moth balls. Then we discovered what looked like blood stains on the comforter. Also, the AC was not functioning properly AND the toilet was very loose. The clerk tried bringing us a new comforter (all crumpled up), but it was just as bad as the first. So they switched our room (still not to the one we'd booked). This one smelled better but once again there were stains on the comforter. The phone in this room was also missing buttons and there was trash behind furniture that never got cleaned from the previous visitors. Also, the toilet paper holder wouldn't shut so the paper kept falling off. During the night we lost power due to a bad thunder and lightning storm but fortunately it came back on 3 hours later. On our last night, after getting back to our room, we discovered that the maid didn't leave any toilet paper. I had to yell downstairs to the front desk to ask for some because we couldn't do it from the phone. The only reason I gave two stars are because thankfully the beds were comfortable.
Lady at the front desk was extremely nice. The beds were pretty hard, but besides that it's a decent place to stay. Pretty nice movie theatre across the street and a good sea food restaurant in front.
We have had to stay in 3 area motels while we had major work done to our house. LaQuinta was clean, comfortable, fair price and the staff was very friendly
it was ok. internet was lacking speed compared to advertised free high speed internet.
Rooms were clean, hot tub was nice. Nearby restaurants were great, especially Boondock's.
La Quinta Inn Suites Gun Barrel City is a US Lodging based in Gun Barrel City, Texas. La Quinta Inn Suites Gun Barrel City is located at 210 Heritage Pkwy, Gun Barrel City, TX 75156, USA.
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